Yes, full mark! The customer service was excellent!!! They responded to all my emails and questions very quickly. I received it 7 days after ordering and let me tell you it was worth it. When I received the doll, I looked at it closely, it looks very sexy, the material feels very real, it’s really nice and I’m very happy with it. The doll’s head, body, skin color, and size are all accurate. It is too close to the real thing in my opinion. I used it twice in one day.