Yes, they have excellent product and customer service. Always answer my questions. And the doll is better than I was expecting. Loved the doll I received!! It came packaged well and looked exactly how it was pictured. She is beautiful, and the quality is amazing. This is my first purchase and I don’t think it will be my last. We have a 28 year old Autistic Boy that is very lonely and can’t have a relationship. This will help him. She is just what we ordered. The whole experience was great! Thanks!